Frequently Asked Questions
1. What age is the book for?
Our story is perfect for little readers aged 4-8, but curious kids of any age love it too!
2. What is the book about?
A heartwarming tale about Puichi the ladybug, who learns to overcome her fears and believe in herself. With gorgeous illustrations, this story celebrates courage, friendship, and the magic of self-confidence.
3. Do you ship everywhere?
Not yet — for now we ship within Australia only.
4. How long will my book take to arrive?
We usually ship within 1-2business days, and most orders arrive in 3–7 business days.
5. What if my book arrives damaged?
If it arrives broken, bent, or not quite right, we’ll replace or refund it. Just email us with a photo.
6. Do you offer change-of-mind refunds?
Sorry — not at this time. But if we make a mistake, we’ll fix it fast!
7. What kind of events do you run?
We host fun kids’ workshops, storytime sessions, art & craft, and themed activities inspired by the book.
8. What ages are the events for?
Most of our events are for kids 4–8, but check each event page for details.
9. Do parents need to stay?
Yes! Grown-ups must stay close by to help little explorers enjoy the fun safely.
10. Can I get a refund if we can’t attend an event?
Event tickets are non-refundable, but you can give your spot to a friend — just let us know! puichi.official@gmail.com

.png)