Frequently Asked Questions
1. What age is the book for?
Our story is perfect for little readers aged 4-8, but curious kids of any age love it too!
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2. What is the book about?
A heartwarming tale about Puichi the ladybug, who learns to overcome her fears and believe in herself. With gorgeous illustrations, this story celebrates courage, friendship, and the magic of self-confidence.
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3. Do you ship everywhere?
Not yet — for now we ship within Australia only.
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4. How long will my book take to arrive?
We usually ship within 1-2business days, and most orders arrive in 3–7 business days.
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5. What if my book arrives damaged?
If it arrives broken, bent, or not quite right, we’ll replace or refund it. Just email us with a photo.
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6. Do you offer change-of-mind refunds?
Sorry — not at this time. But if we make a mistake, we’ll fix it fast!
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7. What kind of events do you run?
We host fun kids’ workshops, storytime sessions, art & craft, and themed activities inspired by the book.
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8. What ages are the events for?
Most of our events are for kids 4–8, but check each event page for details.
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9. Do parents need to stay?
Yes! Grown-ups must stay close by to help little explorers enjoy the fun safely.
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10. Can I get a refund if we can’t attend an event?
Event tickets are non-refundable, but you can give your spot to a friend — just let us know! puichi.official@gmail.com

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